What To Remember Not To Forget When Transferring Knowledge

March 25, 2006 on 9:18 am | by Marian Crkon | In Ideas and Opinions, Worth Noting | Enter Comments | Print Print | Email Email

Let me post this while I remember not to forget. The PeoplesoftConer posted a smart little piece with a list of tasks I always forget to remember when in the middle of knowledge transfers. Since the list is applicable to any software package, I will try to remember not to forget it:

  • Contact list with roles and responsibilities
  • Architecture Diagram for Dev, Test and Production that shows the servers and various PeopleSoft Internet Architecture components
  • Server List with description/purpose, IP addresses, memory, CPU, and disk capacity
  • Database Instances and corresponding PS Environments
  • Documentation index – what documentation exists and where it is
  • Password lists, including server, application and database accounts
  • Customization lists
  • Issues list
  • Current tasks and projects that the person you’re replacing is involved with
  • Access to servers, applications
  • Remote access software and instructions for using it
  • Interface diagram
  • Time reporting procedures
  • Production Change Management procedures
  • Migration procedures

Thanks PeopleSoft Corner!

No Comments yet »

RSS feed for comments on this post. TrackBack URI

Leave a comment

XHTML: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Powered by WordPress with Pool theme design by Borja Fernandez.
Entries and comments feeds. Valid XHTML and CSS. ^Top^